Shipping Lead Time & Return Policy

Cut off time for orders is 2PM EST - Non-label orders that come in after 2PM EST will ship out the next day


Proofs are Important
Proofs are an exact preview of how your design will look printed. Please take the time to review your proof & provide us with edits or an approval. Stickers will not be printed without your approval on the proof. 

While we can normally send you the digital proof within 1 business day, exceptions may occur. Please allow 24-72 Hours for a Digital Proof.


Custom Sticker Returns
Proof approved stickers are not returnable. Please take the extra time to review your stickers before approving them. Once stickers are printed and or applied, they can not be returned.

Sticker Lead Times

Custom Sticker Process & Timeline

  • Order Review & Proofing

    • We review your order

    • We create and send a mockup for your approval

    • You review the mockup and send feedback

    • We revise as needed until you approve the final proof

    • Once approved, we move to production

  • Production & Application

    • Printing begins after proof approval

    • If your order includes sticker application, we apply them to your product(s)

  • Standard Turnaround (Lower 48 States)

    • Labels only: 7–10 business days

    • Labels + application: 10–14 business days

    • Production time starts after proof approval

    • Shipping: extra, based on the method you choose

    • Tip: Expedited shipping can shave off 1–2 days overall

  • Large-Order Production

    • Orders over $5,000 (stickers & application): 7 business days + shipping

    • Orders over $10,000 (stickers & application): 12 business days + shipping

  • Shipping Eligibility

    • Custom labels, sticker application, and banners do not qualify for free shipping

Non-Sticker Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. Damaged or used items are subject to a 35% restocking fee. All custom machine orders will be subject to a 15% restocking fee, if orders are cancelled prior to shipment.

To return your product, you should mail your product to: 1950 Austin Drive Troy, MI 48083

All discrepancies must be reported within 2 days of receiving your order.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.